How credits work
Mergram uses a credit-based system. Each operation that generates output consumes credits from your team’s balance. Credits are shared across all team members.
| Operation | Cost |
|---|---|
| PDF merge | 1 credit per row of data |
| Email campaign | 1 credit per email sent |
| Single-row preview | Free |
| Template save/load | Free |
| API merge job | 1 credit per row |
| API email job | 1 credit per email |
Free operations
Most day-to-day activities are free: uploading files, placing fields on the canvas, previewing individual rows, saving templates, and managing team members. You only pay when generating output.
What costs credits
Credits are only consumed when you run a bulk merge or email campaign. Everything else is free:
- Uploading files — Free
- Placing fields on canvas — Free
- Browser-side preview — Free (no credits, runs locally)
- Saving templates — Free
- Managing team members — Free
- Bulk merge — 1 credit per row
- Email send — 1 credit per recipient
Estimating costs
To estimate the credit cost of a merge, count the number of data rows in your spreadsheet (excluding the header row). For example, a spreadsheet with 500 rows costs 500 credits. An email campaign to the same 500 recipients also costs 500 credits.
Free trial
New teams receive 100 free trial credits upon sign-up. Use them to test all features — merge, email campaigns, API access — without entering payment details.
The free trial includes:
- 100 credits for test merges and email campaigns
- Access to all features including the REST API
- No time limit — use your trial credits whenever you want
- No credit card required
Subscription Plans
Manage your plan from Settings → Billing (owner and admin access):
| Plan | Monthly Credits | Team Members | Price |
|---|---|---|---|
| Starter | 1,000 | 1 | $19/mo |
| Pro | 10,000 | 5 | $49/mo |
| Max | 100,000 | 100 | $199/mo |
- Monthly credits — Recurring credit allocation each billing cycle
- Usage tracking — See how many credits your team has used
- Billing history — View past invoices and payment details
Enterprise
Self-hosted deployments have unlimited credits with no billing or subscription management. Contact us for enterprise pricing.
Usage tracking
View your team’s credit usage in Settings → Credits:
- Current balance — Credits remaining
- Job details — Drill into individual jobs to see exact row counts and costs
Best Practices
- Preview first — Use free browser previews to verify your layout before spending credits on a bulk merge
- Start small — Test with a small subset of rows before merging the full dataset
- Monitor usage — Check credit usage regularly to avoid surprises
- Share credits wisely — Credits are shared across the team. Communicate with team members about planned large merges
Limitations
- Credits are non-refundable — Once consumed, credits cannot be restored
- Monthly credits reset — Subscription credits do not roll over to the next billing cycle
- Team-wide balance — All team members share the same credit pool; there are no per-user allowances